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  1. Checkout Guide
  2. Authentication & Accounts
  3. Customer Management
  4. Bulk Access Revocation

Bulk Access Revocation

Introduction

In critical security scenarios - such as when access tokens or passwords have been compromised -the Shop may need to force logout and reset credentials for a large number of customer.

SCAYLE provides a secure and auditable process for performing this in bulk via CSV upload in SCAYLEs Panel.

All token revocation actions are logged by SCAYLE. If you require access to these logs, please contact your SCAYLE Account Manager for further assistance.

How it Works

Revocation Steps

1
Prepare a CSV
Provide a list with all affected customer_ids
2
Upload in SCAYLE Panel
System will automatically validate customer_ids
3
Automatic Bulk Access Revocation
SCAYLE automatically revokes all access and refresh tokens and trigger a password reset email

CSV Format

The CSV must contain a single column with customer_id in header

/customer_id
123456
789012
345678

Import Guide

Navigate to SettingsImports & JobsNew ImportReset Customer Credential\

  • Upload your prepared CSV file. The system will automatically validate the customer_id.
  • Upon successful upload, SCAYLE automatically revokes all active access and refresh tokens for the specified customer IDs.
  • A password reset email will be automatically triggered for each affected customer.