Course
Getting Started With SCAYLE
Welcome to the SCAYLE Academy
- Getting started
- Business
Birte de Baat Doelman
Head of Business Consulting
Welcome
Welcome to SCAYLE's User Guide. Here you'll find all the information you need to use the SCAYLE Panel for various operational and ecommerce tasks.
What is SCAYLE?
SCAYLE is an API-based e-commerce system. It serves as a central data core for online retailers to configure and manage their shops. SCAYLE is modular and enables you to connect to your existing systems or third-party software. You can create and manage multiple shops with one SCAYLE instance. All data is organized centrally, enabling you to assign separate categories, assortments, and filters to each shop.
The SCAYLE Panel is the user interface to administer and manage shops and product data. This guide covers all capabilities and features of the SCAYLE Panel. It is structured into the following sections:
Shops
Settings
- General configurations
- Audit logs
- API keys
- Custom data
- Product structure
- Merchant management
- Imports & Jobs
- User & Roles
- Data Replication
- Checkout
Add-ons
- Customer Service Add-on
- Omnichannel Add-on
- Subscription Add-on
- Block and allowlist
- PIM (Product Information Management)
- Price Approvals
SCAYLE also includes APIs for developers to manage data and build the e-commerce storefront. For details about the APIs, see the Developer Guide and the Storefront Guide.
Requirements
During onboarding and integration, SCAYLE developers implement your instance according to your specific requirements. Once everything is set up, each user gets an account, meeting the security and password standards. You and other users can then start working with the system.
You access the SCAYLE Panel online with a web browser. Currently, the SCAYLE Panel is optimized for the latest versions of Google Chrome, Edge and Firefox.
We recommend that you always access SCAYLE with a secure and stable connection.
Environments
A SCAYLE instance will have different environments:
- Preview
- Test
- Live
All users get access to the test and live environments. This allows you to review and perform quality assurance before changes are applied to the live environment. The logo color changes depending on the environment you are working in. Users need a separate account for each environment.
Accessing the SCAYLE Panel
Access your SCAYLE PANEL by calling https://{{tenant-space}}.panel.scayle.cloud/.
If your Tenant is "acme" and the space is "live" the SCAYLE PANEL URL is:
https://acme-live.panel.scayle.cloud
The Switch Environment function in the upper right corner of the SCAYLE Panel allows you to switch between different environments without leaving the page you are viewing.
Support
If you have questions, feedback, or cannot find what you are looking for in our guides, please reach out to us. You can provide feedback via the feedback button on the right side or contact your key account manager.
Further education - SCAYLE Academy
