Manage order events
In Mailchimp order notifications are triggered by a change in a contact’s order status. The Add-on can trigger those emails by adding or updating a SCAYLE order events with financial_status or fulfillment_status in Mailchimp.
Order events
Order events are based on the SCAYLE webhook system. If a webhook is received the Add-on proxies this event to Mailchimp.
| Add-On Event | Description |
|---|---|
| Order Confirmed | Creates an order in Mailchimp and sets the financial_status to 'pending' |
| Order Invoiced | Updates an order in Mailchimp and sets the financial_status to 'paid' |
| Order Item Cancelled | Updates an order in Mailchimp and sets the financial_status to 'cancelled' |
| Order Item Refunded | Updates an order in Mailchimp and sets the financial_status to 'refunded' |
| Order Package Shipped | Updates an order in Mailchimp and sets the fulfillment_status to 'shipped |
Configure a order event
- Go to
Add-Ons > Mailchimp Add-On > Order Events Sync. - Go to Order Confirmed Event
- Activate the shop countries you want to set up the event sync for
- Define the Mailchimp Store ID for the selected shop countries
- Click SAVE.
