Authentication

You can create your Bearer token in the SCAYLE Panel.

Authentication to the API is performed via the HTTP Authorization Header with your Bearer Token as the Bearer sample-token value. You do not need to provide a password.

Access your Admin API by calling https://{{tenant-space}}-omnichannel.addon.scayle.cloud/api/v1/.

If your Tenant is "acme" and the space is "live" the Admin API URL is:

https://acme-live-omnichannel.addon.scayle.cloud/api/v1/

All API requests must be made over HTTPS. Calls made over plain HTTP will fail. API requests without authentication will also fail.

Your API Bearer Tokens grant many privileges, so it is important to use and store them in a secure way. Do not use your token in any publicly accessible areas like Git repositories. We do provide dedicated Frontend- and Backend Tokens.