Overview

Introduction

Our Omnichannel Add-on is designed to bridge the gap between your physical stores and your online shop, offering a range of powerful functionalities to enhance your retail operations.

API Integration

The Omnichannel Add-on provides robust APIs that allow you to effortlessly update stock and store information. You can also retrieve essential data, such as finding the nearest store with availability for specific items, ensuring your online shop is always in sync with your physical stores. Click here to get to the API documentation.

User-Friendly UI

As part of our comprehensive solution, we offer a user-friendly UI integrated into the SCAYLE Panel. This UI empowers you to efficiently manage all store data, including addresses and opening times, ensuring accurate and up-to-date information for your customers.

In-Store Efficiency

Our user interface can serve as back-office management tool as well as for the in-store use. Stay informed about new click-and-collect orders and streamline the order-picking process using the store's inventory.

Desktop and Mobile Accessibility

Our UI is accessible on both desktop and mobile devices, ensuring that you can manage your operations from anywhere, on any device.

Functionalities

Our Add-on already offers a robust set of functionalities and will continue to evolve to ensure a seamless integration of your physical stores with your online shop. Currently, it includes the following features:

Store Management

Centrally manage retail-store data and stocks in the SCAYLE Panel

Store Locator

Enable your online customers to quickly find the nearest store to their current location

Store Inventory Locator

Your customers can easily check if their desired products are available in your store.

Click & Collect with warehouse fulfillment

Customers can use your stores as convenient pick-up locations. Orders are fulfilled by your eCom warehouse and sent to the designated stores.

Using our SCAYLE Panel, store employees can quickly update customers when their order is ready for pickup and add the storage location to the order. This ensures a smooth and efficient pickup process for both customers and employees.

Progressive Web App (PWA)

For ultimate convenience, our SCAYLE Panel can also be downloaded as a Progressive Web App (PWA). By adding it to your device's home screen, you can enjoy the functionality of a dedicated app, further enhancing the ease of use.