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  1. SCAYLE Resource Center
  2. Developer Guides
  3. Customise & Extend
  4. Webhooks
  5. Events

Events

This page covers the events that our Webhooks send.

Webhook Events

NameDescription
customer-createdOccurs whenever a new customer is registered or connected via a social network on the checkout application.
customer-updatedOccurs whenever an existing customer's attributes are extended or modified.
customer-loginTriggered on customer login.
customer-logoutTriggered on customer logout.
customer-anonymized

Occurs whenever an existing customer's data is removed from the system at the customer's request.
This event can currently only be triggered by the Customer Application.

customer-password-resetTriggered on customer password reset.
customer-address-createdTriggered whenever a customer saves a new address.
customer-address-updatedTriggered whenever a customer updates an existing address.
customer-address-deletedTriggered whenever a customer deletes an existing address.
order-confirmedOccurs when payment reservation has been successfully completed, and the order is confirmed.
order-invoicedOccurs whenever an order is invoiced (after all items have been shipped).
order-corrective-invoicedOccurs whenever an order or a part of it has been returned, and a corrective invoice is generated.
order-canceledOccurs whenever all items in an order have been canceled.
order-item-out-of-stockOccurs during order delegation whenever an item is removed from the order, due to being out-of-stock when delegated to the merchant.
order-item-returnedOccurs whenever an item is returned by the customer.
order-item-canceledOccurs whenever an item is canceled.
order-item-unshippableOccurs whenever an item is unshippable.
order-package-shippedOccurs whenever an order package is shipped.
payment-captureOccurs whenever a payment capture occurs within an order.
payment-refundOccurs whenever a payment is refunded for an order.
newsletter-subscribedTriggered whenever a customer subscribes to a newsletter during Checkout.
product-updatedOccurs whenever a product is updated.
product-master-updatedOccurs whenever a product master is updated.
product-variant-prices-updatedOccurs whenever a product variant price is updated.
product-variant-availability-updatedOccurs whenever a product variant availability is updated.
product-variant-stock-updatedOccurs whenever a product variant stock is updated.
shop-category-tree-updatedOccurs whenever a shop category tree is updated.

customer-created

Get notified whenever a new customer is registered or connected via a social network.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-created",
  "version": "integer",
  "payload": {
    "id": "integer",
    "firstName": "string",
    "lastName": "string",
    "gender": "string",
    "email": "string",
    "type": "string",
    "groups": [
      "string"
    ],
    "createdAt": "datetime",
    "updatedAt": "datetime",
    "status": {
      "isActive": "boolean",
      "isGuestCustomer": "boolean"
    },
    "company": {
      "id": "integer",
      "name": "string"
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-updated

Get notified when an existing customer's attributes are extended or modified.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-updated",
  "version": "integer",
  "payload": {
    "id": "integer",
    "referenceKey": "string",
    "firstName": "string",
    "lastName": "string",
    "gender": "string",
    "email": "string",
    "type": "string",
    "groups": [
      "string"
    ],
    "createdAt": "datetime",
    "updatedAt": "datetime",
    "status": {
      "isActive": "boolean",
      "isGuestCustomer": "boolean"
    },
    "company": {
      "id": "integer",
      "name": "string"
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-anonymized

Get notified when an existing customer's data is removed from the system due to the customer's request.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-anonymized",
  "version": "integer",
  "payload": {
    "id": "integer",
    "referenceKey": "string",
    "publicKey": "string"
  }
}

customer-login

Get notified whenever an existing customer logs into the system.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-login",
  "version": "integer",
  "payload": {
    "id": "integer",
    "referenceKey": "string",
    "firstName": "string",
    "lastName": "string",
    "gender": "string",
    "birthDate": "string",
    "email": "string",
    "publicKey": "string",
    "type": "string",
    "groups": [
      "string"
    ],
    "createdAt": "datetime",
    "updatedAt": "datetime",
    "status": {
      "isActive": "boolean",
      "isGuestCustomer": "boolean"
    },
    "company": {
      "id": "integer",
      "name": "string"
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-logout

Get notified whenever an existing customer logs out of the system.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-logout",
  "version": "integer",
  "payload": {
    "id": "integer",
    "referenceKey": "string",
    "firstName": "string",
    "lastName": "string",
    "gender": "string",
    "birthDate": "string",
    "email": "string",
    "publicKey": "string",
    "type": "string",
    "groups": [
      "string"
    ],
    "createdAt": "datetime",
    "updatedAt": "datetime",
    "status": {
      "isActive": "boolean",
      "isGuestCustomer": "boolean"
    },
    "company": {
      "id": "integer",
      "name": "string"
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-password-reset

Get notified when an existing customer resets the password.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-password-reset",
  "version": "integer",
  "payload": {
    "customer": {
      "id": "integer",
      "referenceKey": "string",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "email": "string",
      "publicKey": "string",
      "type": "string",
      "groups": [
        "string"
      ],
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      },
      "company": {
        "id": "integer",
        "name": "string"
      }
    },
    "url": "string",
    "expiresAt": "datetime",
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-address-created

Get notified whenever a customer saves a new address.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-address-created",
  "version": "integer",
  "payload": {
    "customer": {
      "id": "integer",
      "referenceKey": "string",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "email": "string",
      "type": "string",
      "groups": [
        "string"
      ],
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      },
      "company": {
        "id": "integer",
        "name": "string"
      }
    },
    "address": {
      "id": "integer",
      "street": "string",
      "houseNumber": "string",
      "zipCode": "string",
      "city": "string",
      "countryCode": "string",
      "isDefault": {
        "billing": "boolean",
        "shipping": "boolean"
      },
      "recipient": {
        "firstName": "string",
        "lastName": "string",
        "gender": "string",
        "type": "string"
      }
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-address-updated

Get notified whenever a customer updates an existing address.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-address-updated",
  "version": "integer",
  "payload": {
    "customer": {
      "id": "integer",
      "referenceKey": "string",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "email": "string",
      "title": "string",
      "type": "string",
      "groups": [
        "string"
      ],
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      },
      "company": {
        "id": "integer",
        "name": "string"
      }
    },
    "address": {
      "id": "integer",
      "street": "string",
      "houseNumber": "string",
      "additional": "string",
      "zipCode": "string",
      "city": "string",
      "countryCode": "string",
      "isDefault": {
        "billing": "boolean",
        "shipping": "boolean"
      },
      "recipient": {
        "firstName": "string",
        "lastName": "string",
        "gender": "string",
        "type": "string"
      }
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

customer-address-deleted

Get notified whenever a customer deletes an existing address.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "customer-address-deleted",
  "version": "integer",
  "payload": {
    "customer": {
      "id": "integer",
      "referenceKey": "string",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "email": "string",
      "title": "string",
      "type": "string",
      "groups": [
        "string"
      ],
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      },
      "company": {
        "id": "integer",
        "name": "string"
      }
    },
    "address": {
      "id": "integer",
      "street": "string",
      "houseNumber": "string",
      "zipCode": "string",
      "city": "string",
      "countryCode": "string",
      "isDefault": {
        "billing": "boolean",
        "shipping": "boolean"
      },
      "recipient": {
        "firstName": "string",
        "lastName": "string",
        "gender": "string",
        "type": "string"
      }
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-confirmed

Get notified when an existing order's attributes are extended or modified.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-confirmed",
  "version": "integer",
  "payload": {
    "id": "integer",
    "basketKey": "string",
    "cost": {
      "tax": {
        "vat": {
          "amount": "integer"
        }
      },
      "withTax": "integer",
      "withoutTax": "integer",
      "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
      "withoutTaxWithMembershipDiscount": "integer",
      "costCapture": "integer"
    },
    "currencyCode": "string",
    "status": "string",
    "detailedStatus": {
      "billing": {
        "code": "string",
        "name": "string"
      },
      "order": {
        "code": "string",
        "name": "string"
      },
      "shipping": {
        "code": "string",
        "name": "string"
      }
    },
    "address": {
      "billing": {
        "id": "integer",
        "street": "string",
        "houseNumber": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "lastName": "string",
          "gender": "string",
          "type": "string"
        }
      },
      "shipping": {
        "id": "integer",
        "street": "string",
        "houseNumber": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "lastName": "string",
          "gender": "string",
          "type": "string"
        }
      }
    },
    "contacts": [
      {
        "type": "string"
      }
    ],
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "appliedReductions": [
            {
              "category": "string",
              "type": "string",
              "amount": {
                "relative": "integer",
                "absoluteWithTax": "integer"
              }
            }
          ],
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "campaignKey": "string",
        "currency": "string",
        "lowestPriorPrice": {
          "relativeDifferenceToPrice": "integer",
          "withTax": "integer"
        },
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "payment": [
      {
        "key": "string",
        "amount": "integer",
        "data": {
          "amount": {
            "currency": "string",
            "value": "integer"
          },
          "pspReference": "string",
          "success": "boolean",
          "type": "string"
        },
        "transactionKey": "string"
      }
    ],
    "customer": {
      "id": "integer",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "email": "string",
      "type": "string",
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      }
    },
    "packages": [
      {
        "id": "integer",
        "carrierKey": "string",
        "deliveryStatus": "string",
        "deliveryDate": {
          "maximum": "string",
          "minimum": "string"
        }
      }
    ],
    "shipping": {
      "policy": "string"
    },
    "updatedAt": "datetime",
    "createdAt": "datetime",
    "confirmedAt": "datetime",
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-invoiced

Get notified when an existing order's data is removed from the system due to the customer's request.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-invoiced",
  "version": "integer",
  "payload": {
    "id": "integer",
    "basketKey": "string",
    "cost": {
      "tax": {
        "vat": {
          "amount": "integer"
        }
      },
      "withTax": "integer",
      "withoutTax": "integer",
      "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
      "withoutTaxWithMembershipDiscount": "integer",
      "costCapture": "integer"
    },
    "currencyCode": "string",
    "status": "string",
    "detailedStatus": {
      "billing": {
        "code": "string",
        "name": "string"
      },
      "order": {
        "code": "string",
        "name": "string"
      },
      "shipping": {
        "code": "string",
        "name": "string"
      }
    },
    "address": {
      "billing": {
        "id": "integer",
        "street": "string",
        "houseNumber": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "lastName": "string",
          "gender": "string",
          "type": "string"
        }
      },
      "shipping": {
        "id": "integer",
        "street": "string",
        "houseNumber": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "lastName": "string",
          "gender": "string",
          "type": "string"
        }
      }
    },
    "contacts": [
      {
        "type": "string",
        "value": "string"
      }
    ],
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "currency": "string",
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "payment": [
      {
        "key": "string",
        "amount": "integer",
        "data": {
          "descriptor": "string",
          "profile_id": "string",
          "success": "boolean",
          "transaction_id": "string",
          "type": "string"
        },
        "transactionKey": "string"
      }
    ],
    "customer": {
      "id": "integer",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "birthDate": "string",
      "email": "string",
      "phone": "string",
      "type": "string",
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      }
    },
    "invoicedAt": "datetime",
    "packages": [
      {
        "id": "integer",
        "carrierKey": "string",
        "deliveryStatus": "string",
        "deliveryDate": {
          "maximum": "string",
          "minimum": "string"
        },
        "shipmentKey": "string",
        "tracking": {
          "id": "string",
          "url": "string"
        }
      }
    ],
    "shipping": {
      "policy": "string"
    },
    "updatedAt": "datetime",
    "createdAt": "datetime",
    "confirmedAt": "datetime",
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-corrective-invoiced

Get notified when an an order or a part of it has been returned, and a corrective invoice is generated.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-corrective-invoiced",
  "version": "integer",
  "payload": {
    "id": "integer",
    "basketKey": "string",
    "cost": {
      "tax": {
        "vat": {
          "amount": "integer"
        }
      },
      "withTax": "integer",
      "withoutTax": "integer",
      "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
      "withoutTaxWithMembershipDiscount": "integer",
      "costCapture": "integer"
    },
    "currencyCode": "string",
    "status": "string",
    "detailedStatus": {
      "billing": {
        "code": "string",
        "name": "string"
      },
      "order": {
        "code": "string",
        "name": "string"
      },
      "shipping": {
        "code": "string",
        "name": "string"
      }
    },
    "address": {
      "billing": {
        "id": "integer",
        "street": "string",
        "houseNumber": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "lastName": "string",
          "gender": "string",
          "type": "string"
        }
      },
      "shipping": {
        "id": "integer",
        "street": "string",
        "houseNumber": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "lastName": "string",
          "gender": "string",
          "type": "string"
        }
      }
    },
    "contacts": [
      {
        "type": "string",
        "value": "string"
      }
    ],
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "currency": "string",
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "payment": [
      {
        "key": "string",
        "amount": "integer",
        "data": {
          "descriptor": "string",
          "profile_id": "string",
          "success": "boolean",
          "transaction_id": "string",
          "type": "string"
        },
        "transactionKey": "string"
      }
    ],
    "customer": {
      "id": "integer",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "birthDate": "string",
      "email": "string",
      "phone": "string",
      "type": "string",
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      }
    },
    "invoicedAt": "datetime",
    "packages": [
      {
        "id": "integer",
        "carrierKey": "string",
        "deliveryStatus": "string",
        "deliveryDate": {
          "maximum": "string",
          "minimum": "string"
        },
        "shipmentKey": "string",
        "tracking": {
          "id": "string",
          "url": "string"
        }
      }
    ],
    "shipping": {
      "policy": "string"
    },
    "updatedAt": "datetime",
    "createdAt": "datetime",
    "confirmedAt": "datetime",
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-canceled

Get notified when all items of an order have been canceled.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "string",
  "payload": {
    "address": {
      "billing": {
        "id": "integer",
        "referenceKey": "string",
        "street": "string",
        "houseNumber": "string",
        "additional": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "collectionPoint": {
          "customerKey": "string",
          "description": "string",
          "key": "string",
          "type": "string"
        },
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "gender": "string",
          "lastName": "string",
          "title": "string"
        }
      },
      "forward": {
        "id": "integer",
        "referenceKey": "string",
        "street": "string",
        "houseNumber": "string",
        "additional": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "collectionPoint": {
          "customerKey": "string",
          "description": "string",
          "key": "string",
          "type": "string"
        },
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "gender": "string",
          "lastName": "string",
          "title": "string"
        }
      },
      "shipping": {
        "id": "integer",
        "referenceKey": "string",
        "street": "string",
        "houseNumber": "string",
        "additional": "string",
        "zipCode": "string",
        "city": "string",
        "countryCode": "string",
        "collectionPoint": {
          "customerKey": "string",
          "description": "string",
          "key": "string",
          "type": "string"
        },
        "isDefault": {
          "billing": "boolean",
          "shipping": "boolean"
        },
        "recipient": {
          "firstName": "string",
          "gender": "string",
          "lastName": "string",
          "title": "string"
        }
      }
    },
    "basketKey": "string",
    "confirmedAt": "datetime",
    "contacts": [
      {
        "type": "string",
        "value": "string"
      }
    ],
    "cost": {
      "appliedFees": [
        {
          "amount": {
            "withTax": "integer",
            "withoutTax": "integer"
          },
          "category": "string",
          "key": "string",
          "option": "string",
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          }
        }
      ],
      "appliedReductions": [
        {
          "amount": {
            "absoluteWithTax": "integer",
            "relative": "integer"
          },
          "category": "string",
          "type": "string"
        }
      ],
      "tax": {
        "vat": {
          "amount": "integer"
        }
      },
      "withTax": "integer",
      "withoutTax": "integer",
      "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
      "withoutTaxWithMembershipDiscount": "integer",
      "costCapture": "integer"
    },
    "currencyCode": "string",
    "customer": {
      "id": "integer",
      "referenceKey": "string"
    },
    "id": "integer",
    "invoicedAt": "datetime",
    "items": [
      {
        "id": "integer",
        "availableQuantity": "integer",
        "deliveryForecast": {
          "subsequentDelivery": {
            "key": "string"
          }
        },
        "legacyCustomData": {
          "key": "string"
        },
        "packageId": "integer",
        "price": {
          "appliedReductions": [
            {
              "amount": {
                "absoluteWithTax": "integer",
                "relative": "integer"
              },
              "category": "string",
              "type": "string"
            }
          ],
          "reference": {
            "size": "string",
            "unit": "string",
            "withTax": "integer"
          },
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "withTax": "integer",
          "withoutTax": "integer"
        },
        "product": {
          "id": "integer",
          "referenceKey": "string"
        },
        "promotion": {
          "id": "string",
          "name": "string",
          "version": "string"
        },
        "key": "string",
        "reservationKey": "string",
        "status": "string",
        "variant": {
          "id": "integer",
          "referenceKey": "string"
        },
        "warehouseId": "integer",
        "itemGroup": {
          "id": "string",
          "isMainItem": "boolean",
          "isRequired": "boolean"
        },
        "campaignKey": "string",
        "merchant": {
          "referenceKey": "string"
        }
      }
    ],
    "legacyCustomData": {
      "score": {
        "generatedOn": "string",
        "result": "string"
      }
    },
    "membershipDiscount": {
      "membershipCardId": "integer",
      "pointsUsed": "integer",
      "reductionValue": "integer",
      "tax": "integer"
    },
    "packages": [
      {
        "carrierKey": "string",
        "deliveryDate": {
          "maximum": "string",
          "minimum": "string"
        },
        "deliveryStatus": "string",
        "id": "integer"
      }
    ],
    "payment": [
      {
        "amount": "integer",
        "data": {
          "CCBrand": "string",
          "CCExpiry": "string",
          "IPCity": "string",
          "IPLatitude": "string",
          "IPLongitude": "string",
          "IPState": "string",
          "IPZone": "string",
          "IPZoneA2": "string"
        },
        "key": "string",
        "transactionKey": "string"
      }
    ],
    "publicKey": "string",
    "referenceKey": "string",
    "shipping": {
      "policy": "string"
    },
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [
        "string",
        "string"
      ],
      "active": "boolean",
      "deleted": "boolean",
      "url": "string",
      "currencyCode": "string",
      "priceGroupKey": "string"
    },
    "status": "string",
    "detailedStatus": {
      "billing": {
        "code": "string",
        "name": "string"
      },
      "order": {
        "code": "string",
        "name": "string"
      },
      "shipping": {
        "code": "string",
        "name": "string"
      }
    },
    "vouchers": [
      {
        "id": "integer",
        "applicableItems": [
          {
            "isApplied": "boolean",
            "key": "string"
          }
        ],
        "code": "string",
        "type": "string",
        "value": "integer",
        "voucherId": "integer"
      }
    ]
  }
}

order-item-out-of-stock

Get notified whenever an item is removed from the order, due to being out-of-stock, when delegated to the merchant.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-item-out-of-stock",
  "version": "integer",
  "payload": {
    "order": {
      "id": "integer",
      "basketKey": "string",
      "cost": {
        "tax": {
          "vat": {
            "amount": "integer"
          }
        },
        "withTax": "integer",
        "withoutTax": "integer",
        "appliedFees": [
          {
            "category": "string",
            "key": "string",
            "option": "string",
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "amount": {
              "withoutTax": "integer",
              "withTax": "integer"
            }
          }
        ],
        "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
        "withoutTaxWithMembershipDiscount": "integer",
        "costCapture": "integer"
      },
      "currencyCode": "string",
      "status": "string",
      "detailedStatus": {
        "billing": {
          "code": "string",
          "name": "string"
        },
        "order": {
          "code": "string",
          "name": "string"
        },
        "shipping": {
          "code": "string",
          "name": "string"
        }
      },
      "address": {
        "billing": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "additional": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "gender": "string",
            "type": "string"
          }
        },
        "shipping": {
          "id": "integer",
          "referenceKey": "string",
          "street": "string",
          "houseNumber": "string",
          "additional": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "gender": "string",
            "type": "string"
          }
        }
      },
      "contacts": [
        {
          "type": "string",
          "value": "string"
        }
      ],
      "items": [
        {
          "packageId": "integer",
          "price": {
            "withTax": "integer",
            "withoutTax": "integer",
            "appliedReductions": [
              {
                "category": "string",
                "type": "string",
                "amount": {
                  "relative": "integer",
                  "absoluteWithTax": "integer"
                }
              }
            ],
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "overrideWithoutTax": "integer",
            "overrideWithTax": "integer",
            "undiscountedWithOutTax": "integer",
            "undiscountedWithTax": "integer"
          },
          "status": "string",
          "key": "string",
          "product": {
            "id": "integer",
            "name": "string"
          },
          "id": "integer",
          "warehouseId": "integer",
          "variant": {
            "id": "integer",
            "referenceKey": "string",
            "stock": {
              "supplierId": "integer"
            }
          },
          "promotion": {
            "id": "string",
            "name": "string",
            "version": "string"
          },
          "currency": "string",
          "itemGroup": "object",
          "merchant": {
            "referenceKey": "string"
          },
          "createdAt": "datetime",
          "updatedAt": "datetime"
        }
      ],
      "payment": [
        {
          "key": "string",
          "amount": "integer",
          "data": {
            "amount": "integer",
            "giftCardCode": "string",
            "success": "boolean",
            "transaction_id": "string",
            "type": "string"
          },
          "transactionKey": "string"
        }
      ],
      "customer": {
        "id": "integer",
        "referenceKey": "string",
        "firstName": "string",
        "lastName": "string",
        "birthDate": "string",
        "email": "string",
        "phone": "string",
        "type": "string",
        "createdAt": "datetime",
        "updatedAt": "datetime",
        "status": {
          "isActive": "boolean",
          "isGuestCustomer": "boolean"
        }
      },
      "packages": [
        {
          "id": "integer",
          "carrierKey": "string",
          "deliveryStatus": "string",
          "deliveryDate": {
            "maximum": "string",
            "minimum": "string"
          }
        }
      ],
      "shipping": {
        "policy": "string",
        "deliveryCosts": "integer",
        "expressDeliveryCosts": "integer"
      },
      "updatedAt": "datetime",
      "createdAt": "datetime",
      "confirmedAt": "datetime",
      "shopCountry": {
        "id": "integer",
        "shopKey": "string",
        "countryCode": "string",
        "defaultLanguageCode": "string",
        "supportedLanguageCodes": [],
        "priceGroupKey": "object",
        "url": "string",
        "active": "boolean",
        "currencyCode": "string",
        "deleted": "boolean"
      },
      "loyaltyCard": {
        "cardNumber": "string",
        "points": "integer",
        "provider": "string"
      }
    },
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "appliedReductions": [
            {
              "category": "string",
              "type": "string",
              "amount": {
                "relative": "integer",
                "absoluteWithTax": "integer"
              }
            }
          ],
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "promotion": {
          "id": "string",
          "name": "string",
          "version": "string"
        },
        "currency": "string",
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-item-returned

Get notified whenever an order item is returned.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-item-returned",
  "version": "integer",
  "payload": {
    "order": {
      "id": "integer",
      "basketKey": "string",
      "cost": {
        "tax": {
          "vat": {
            "amount": "integer"
          }
        },
        "withTax": "integer",
        "withoutTax": "integer",
        "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
        "withoutTaxWithMembershipDiscount": "integer",
        "costCapture": "integer"
      },
      "currencyCode": "string",
      "status": "string",
      "detailedStatus": {
        "billing": {
          "code": "string",
          "name": "string"
        },
        "order": {
          "code": "string",
          "name": "string"
        },
        "shipping": {
          "code": "string",
          "name": "string"
        }
      },
      "address": {
        "billing": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "title": "string",
            "gender": "string",
            "type": "string"
          }
        },
        "shipping": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "title": "string",
            "gender": "string",
            "type": "string"
          }
        }
      },
      "contacts": [
        {
          "type": "string",
          "value": "string"
        }
      ],
      "items": [
        {
          "packageId": "integer",
          "price": {
            "withTax": "integer",
            "withoutTax": "integer",
            "appliedReductions": [
              {
                "category": "string",
                "type": "string",
                "amount": {
                  "relative": "integer",
                  "absoluteWithTax": "integer"
                }
              }
            ],
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "overrideWithoutTax": "integer",
            "overrideWithTax": "integer",
            "undiscountedWithOutTax": "integer",
            "undiscountedWithTax": "integer"
          },
          "status": "string",
          "key": "string",
          "product": {
            "id": "integer",
            "name": "string"
          },
          "id": "integer",
          "warehouseId": "integer",
          "variant": {
            "id": "integer",
            "referenceKey": "string",
            "stock": {
              "supplierId": "integer"
            }
          },
          "currency": "string",
          "lowestPriorPrice": {
            "relativeDifferenceToPrice": "integer",
            "withTax": "integer"
          },
          "itemGroup": "object",
          "merchant": {
            "referenceKey": "string"
          },
          "createdAt": "datetime",
          "updatedAt": "datetime"
        }
      ],
      "payment": [
        {
          "key": "string",
          "amount": "integer",
          "data": {
            "amount": {
              "currency": "string",
              "value": "integer"
            },
            "pspReference": "string",
            "success": "boolean",
            "type": "string"
          },
          "transactionKey": "string"
        }
      ],
      "customer": {
        "id": "integer",
        "referenceKey": "string",
        "firstName": "string",
        "lastName": "string",
        "gender": "string",
        "birthDate": "string",
        "email": "string",
        "phone": "string",
        "title": "string",
        "type": "string",
        "createdAt": "datetime",
        "updatedAt": "datetime",
        "status": {
          "isActive": "boolean",
          "isGuestCustomer": "boolean"
        }
      },
      "invoicedAt": "datetime",
      "packages": [
        {
          "id": "integer",
          "carrierKey": "string",
          "deliveryStatus": "string",
          "deliveryDate": {
            "maximum": "string",
            "minimum": "string"
          },
          "shipmentKey": "string",
          "tracking": {
            "id": "string",
            "url": "string"
          }
        }
      ],
      "shipping": {
        "policy": "string"
      },
      "referenceKey": "string",
      "updatedAt": "datetime",
      "createdAt": "datetime",
      "confirmedAt": "datetime",
      "shopCountry": {
        "id": "integer",
        "shopKey": "string",
        "countryCode": "string",
        "defaultLanguageCode": "string",
        "supportedLanguageCodes": [],
        "priceGroupKey": "object",
        "url": "string",
        "active": "boolean",
        "currencyCode": "string",
        "deleted": "boolean"
      }
    },
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "appliedReductions": [
            {
              "category": "string",
              "type": "string",
              "amount": {
                "relative": "integer",
                "absoluteWithTax": "integer"
              }
            }
          ],
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "currency": "string",
        "lowestPriorPrice": {
          "relativeDifferenceToPrice": "integer",
          "withTax": "integer"
        },
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-item-canceled

Get notified whenever an order item is canceled.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "string",
  "payload": {
    "order": {
      "address": {
        "billing": {
          "id": "integer",
          "referenceKey": "string",
          "street": "string",
          "houseNumber": "string",
          "additional": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "collectionPoint": {
            "customerKey": "string",
            "description": "string",
            "key": "string",
            "type": "string"
          },
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "gender": "string",
            "lastName": "string",
            "title": "string"
          }
        },
        "forward": {
          "id": "integer",
          "referenceKey": "string",
          "street": "string",
          "houseNumber": "string",
          "additional": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "collectionPoint": {
            "customerKey": "string",
            "description": "string",
            "key": "string",
            "type": "string"
          },
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "gender": "string",
            "lastName": "string",
            "title": "string"
          }
        },
        "shipping": {
          "id": "integer",
          "referenceKey": "string",
          "street": "string",
          "houseNumber": "string",
          "additional": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "collectionPoint": {
            "customerKey": "string",
            "description": "string",
            "key": "string",
            "type": "string"
          },
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "gender": "string",
            "lastName": "string",
            "title": "string"
          }
        }
      },
      "basketKey": "string",
      "confirmedAt": "datetime",
      "contacts": [
        {
          "type": "string",
          "value": "string"
        }
      ],
      "cost": {
        "appliedFees": [
          {
            "amount": {
              "withTax": "integer",
              "withoutTax": "integer"
            },
            "category": "string",
            "key": "string",
            "option": "string",
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            }
          }
        ],
        "appliedReductions": [
          {
            "amount": {
              "absoluteWithTax": "integer",
              "relative": "integer"
            },
            "category": "string",
            "type": "string"
          }
        ],
        "tax": {
          "vat": {
            "amount": "integer"
          }
        },
        "withTax": "integer",
        "withoutTax": "integer",
        "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
        "withoutTaxWithMembershipDiscount": "integer",
        "costCapture": "integer"
      },
      "currencyCode": "string",
      "customer": {
        "id": "integer",
        "referenceKey": "string"
      },
      "id": "integer",
      "invoicedAt": "datetime",
      "items": [
        {
          "id": "integer",
          "availableQuantity": "integer",
          "deliveryForecast": {
            "subsequentDelivery": {
              "key": "string"
            }
          },
          "legacyCustomData": {
            "key": "string"
          },
          "packageId": "integer",
          "price": {
            "appliedReductions": [
              {
                "amount": {
                  "absoluteWithTax": "integer",
                  "relative": "integer"
                },
                "category": "string",
                "type": "string"
              }
            ],
            "reference": {
              "size": "string",
              "unit": "string",
              "withTax": "integer"
            },
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "withTax": "integer",
            "withoutTax": "integer"
          },
          "product": {
            "id": "integer",
            "referenceKey": "string"
          },
          "promotion": {
            "id": "string",
            "name": "string",
            "version": "string"
          },
          "key": "string",
          "reservationKey": "string",
          "status": "string",
          "variant": {
            "id": "integer",
            "referenceKey": "string"
          },
          "warehouseId": "integer",
          "itemGroup": {
            "id": "string",
            "isMainItem": "boolean",
            "isRequired": "boolean"
          },
          "campaignKey": "string",
          "merchant": {
            "referenceKey": "string"
          }
        }
      ],
      "legacyCustomData": {
        "score": {
          "generatedOn": "string",
          "result": "string"
        }
      },
      "membershipDiscount": {
        "membershipCardId": "integer",
        "pointsUsed": "integer",
        "reductionValue": "integer",
        "tax": "integer"
      },
      "packages": [
        {
          "carrierKey": "string",
          "deliveryDate": {
            "maximum": "string",
            "minimum": "string"
          },
          "deliveryStatus": "string",
          "id": "integer"
        }
      ],
      "payment": [
        {
          "amount": "integer",
          "data": {
            "CCBrand": "string",
            "CCExpiry": "string",
            "IPCity": "string",
            "IPLatitude": "string",
            "IPLongitude": "string",
            "IPState": "string",
            "IPZone": "string",
            "IPZoneA2": "string"
          },
          "key": "string",
          "transactionKey": "string"
        }
      ],
      "publicKey": "string",
      "referenceKey": "string",
      "shipping": {
        "policy": "string"
      },
      "shopCountry": {
        "id": "integer",
        "shopKey": "string",
        "countryCode": "string",
        "defaultLanguageCode": "string",
        "supportedLanguageCodes": [
          "string",
          "string"
        ],
        "active": "boolean",
        "deleted": "boolean",
        "url": "string",
        "currencyCode": "string",
        "priceGroupKey": "string"
      },
      "status": "string",
      "detailedStatus": {
        "billing": {
          "code": "string",
          "name": "string"
        },
        "order": {
          "code": "string",
          "name": "string"
        },
        "shipping": {
          "code": "string",
          "name": "string"
        }
      },
      "vouchers": [
        {
          "applicableItems": [
            {
              "isApplied": "boolean",
              "key": "string"
            }
          ],
          "code": "string",
          "id": "integer",
          "type": "string",
          "value": "integer"
        }
      ]
    },
    "items": [
      {
        "id": "integer",
        "availableQuantity": "integer",
        "deliveryForecast": {
          "subsequentDelivery": {
            "key": "string"
          }
        },
        "legacyCustomData": {
          "key": "string"
        },
        "packageId": "integer",
        "price": {
          "appliedReductions": [
            {
              "amount": {
                "absoluteWithTax": "integer",
                "relative": "integer"
              },
              "category": "string",
              "type": "string"
            }
          ],
          "reference": {
            "size": "string",
            "unit": "string",
            "withTax": "integer"
          },
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "withTax": "integer",
          "withoutTax": "integer"
        },
        "product": {
          "id": "integer",
          "referenceKey": "string",
          "state": "string",
          "master": {
            "referenceKey": "string",
            "categories": {
              "isLocked": "boolean",
              "paths": [
                [
                  "string",
                  "string",
                  "string"
                ]
              ]
            }
          },
          "name": {
            "de_DE": "string",
            "en_GB": "string"
          },
          "attributes": [],
          "images": []
        },
        "key": "string",
        "reservationKey": "string",
        "status": "string",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "attributes": [
            {
              "name": "string",
              "type": "string",
              "value": "string",
              "isLocked": "boolean"
            }
          ]
        },
        "warehouseId": "integer",
        "itemGroup": {
          "id": "string",
          "isMainItem": "boolean",
          "isRequired": "boolean"
        },
        "campaignKey": "string",
        "merchant": {
          "referenceKey": "string"
        }
      }
    ]
  }
}

order-item-unshippable

Get notified whenever an order item is unshippable.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-item-unshippable",
  "version": "integer",
  "payload": {
    "order": {
      "id": "integer",
      "basketKey": "string",
      "cost": {
        "tax": {
          "vat": {
            "amount": "integer"
          }
        },
        "withTax": "integer",
        "withoutTax": "integer",
        "appliedFees": [
          {
            "category": "string",
            "key": "string",
            "option": "string",
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "amount": {
              "withoutTax": "integer",
              "withTax": "integer"
            }
          }
        ],
        "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
        "withoutTaxWithMembershipDiscount": "integer",
        "costCapture": "integer"
      },
      "currencyCode": "string",
      "status": "string",
      "detailedStatus": {
        "billing": {
          "code": "string",
          "name": "string"
        },
        "order": {
          "code": "string",
          "name": "string"
        },
        "shipping": {
          "code": "string",
          "name": "string"
        }
      },
      "address": {
        "billing": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "gender": "string",
            "type": "string"
          }
        },
        "shipping": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "gender": "string",
            "type": "string"
          }
        }
      },
      "contacts": [
        {
          "type": "string"
        }
      ],
      "items": [
        {
          "packageId": "integer",
          "price": {
            "withTax": "integer",
            "withoutTax": "integer",
            "appliedReductions": [
              {
                "category": "string",
                "type": "string",
                "amount": {
                  "relative": "integer",
                  "absoluteWithTax": "integer"
                }
              }
            ],
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "overrideWithoutTax": "integer",
            "overrideWithTax": "integer",
            "undiscountedWithOutTax": "integer",
            "undiscountedWithTax": "integer"
          },
          "status": "string",
          "key": "string",
          "product": {
            "id": "integer",
            "name": "string"
          },
          "id": "integer",
          "warehouseId": "integer",
          "variant": {
            "id": "integer",
            "referenceKey": "string",
            "stock": {
              "supplierId": "integer"
            }
          },
          "currency": "string",
          "lowestPriorPrice": {
            "relativeDifferenceToPrice": "integer",
            "withTax": "integer"
          },
          "itemGroup": "object",
          "merchant": {
            "referenceKey": "string"
          },
          "createdAt": "datetime",
          "updatedAt": "datetime"
        }
      ],
      "payment": [
        {
          "key": "string",
          "amount": "integer",
          "data": {
            "amount": {
              "currency": "string",
              "value": "integer"
            },
            "creditCardBrand": "string",
            "merchantAccount": "string",
            "pspReference": "string",
            "success": "boolean"
          },
          "transactionKey": "string"
        }
      ],
      "customer": {
        "id": "integer",
        "firstName": "string",
        "lastName": "string",
        "gender": "string",
        "email": "string",
        "type": "string",
        "createdAt": "datetime",
        "updatedAt": "datetime",
        "status": {
          "isActive": "boolean",
          "isGuestCustomer": "boolean"
        }
      },
      "packages": [
        {
          "id": "integer",
          "carrierKey": "object",
          "deliveryStatus": "string",
          "deliveryDate": {
            "maximum": "string",
            "minimum": "string"
          },
          "shipmentKey": "string",
          "tracking": {
            "id": "string"
          }
        }
      ],
      "shipping": {
        "policy": "string",
        "deliveryCosts": "integer",
        "expressDeliveryCosts": "integer"
      },
      "referenceKey": "string",
      "updatedAt": "datetime",
      "createdAt": "datetime",
      "confirmedAt": "datetime",
      "shopCountry": {
        "id": "integer",
        "shopKey": "string",
        "countryCode": "string",
        "defaultLanguageCode": "string",
        "supportedLanguageCodes": [],
        "priceGroupKey": "object",
        "url": "string",
        "active": "boolean",
        "currencyCode": "string",
        "deleted": "boolean"
      }
    },
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "appliedReductions": [
            {
              "category": "string",
              "type": "string",
              "amount": {
                "relative": "integer",
                "absoluteWithTax": "integer"
              }
            }
          ],
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "currency": "string",
        "lowestPriorPrice": {
          "relativeDifferenceToPrice": "integer",
          "withTax": "integer"
        },
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

order-package-shipped

Get notified whenever an order package is shipped.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "order-package-shipped",
  "version": "integer",
  "payload": {
    "order": {
      "id": "integer",
      "basketKey": "string",
      "cost": {
        "tax": {
          "vat": {
            "amount": "integer"
          }
        },
        "withTax": "integer",
        "withoutTax": "integer",
        "withTaxWithMembershipDiscountWithoutServiceCosts": "integer",
        "withoutTaxWithMembershipDiscount": "integer",
        "costCapture": "integer"
      },
      "currencyCode": "string",
      "status": "string",
      "detailedStatus": {
        "billing": {
          "code": "string",
          "name": "string"
        },
        "order": {
          "code": "string",
          "name": "string"
        },
        "shipping": {
          "code": "string",
          "name": "string"
        }
      },
      "address": {
        "billing": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "gender": "string",
            "type": "string"
          }
        },
        "shipping": {
          "id": "integer",
          "street": "string",
          "houseNumber": "string",
          "zipCode": "string",
          "city": "string",
          "countryCode": "string",
          "isDefault": {
            "billing": "boolean",
            "shipping": "boolean"
          },
          "recipient": {
            "firstName": "string",
            "lastName": "string",
            "gender": "string",
            "type": "string"
          }
        }
      },
      "contacts": [
        {
          "type": "string"
        }
      ],
      "items": [
        {
          "packageId": "integer",
          "price": {
            "withTax": "integer",
            "withoutTax": "integer",
            "tax": {
              "vat": {
                "amount": "integer",
                "rate": "integer"
              }
            },
            "overrideWithoutTax": "integer",
            "overrideWithTax": "integer",
            "undiscountedWithOutTax": "integer",
            "undiscountedWithTax": "integer"
          },
          "status": "string",
          "key": "string",
          "product": {
            "id": "integer",
            "name": "string"
          },
          "id": "integer",
          "warehouseId": "integer",
          "variant": {
            "id": "integer",
            "referenceKey": "string",
            "stock": {
              "supplierId": "integer"
            }
          },
          "currency": "string",
          "itemGroup": "object",
          "merchant": {
            "referenceKey": "string"
          },
          "createdAt": "datetime",
          "updatedAt": "datetime"
        }
      ],
      "payment": [
        {
          "key": "string",
          "amount": "integer",
          "data": {
            "amount": {
              "currency": "string",
              "value": "integer"
            },
            "creditCardBrand": "string",
            "merchantAccount": "string",
            "pspReference": "string",
            "success": "boolean"
          },
          "transactionKey": "string"
        }
      ],
      "customer": {
        "id": "integer",
        "firstName": "string",
        "lastName": "string",
        "gender": "string",
        "birthDate": "string",
        "email": "string",
        "type": "string",
        "createdAt": "datetime",
        "updatedAt": "datetime",
        "status": {
          "isActive": "boolean",
          "isGuestCustomer": "boolean"
        }
      },
      "packages": [
        {
          "id": "integer",
          "carrierKey": "string",
          "deliveryStatus": "string",
          "deliveryDate": {
            "maximum": "string",
            "minimum": "string"
          },
          "shipmentKey": "string",
          "tracking": {
            "id": "string",
            "url": "string"
          }
        }
      ],
      "shipping": {
        "policy": "string"
      },
      "referenceKey": "string",
      "updatedAt": "datetime",
      "createdAt": "datetime",
      "confirmedAt": "datetime",
      "shopCountry": {
        "id": "integer",
        "shopKey": "string",
        "countryCode": "string",
        "defaultLanguageCode": "string",
        "supportedLanguageCodes": [],
        "priceGroupKey": "object",
        "url": "string",
        "active": "boolean",
        "currencyCode": "string",
        "deleted": "boolean"
      }
    },
    "items": [
      {
        "packageId": "integer",
        "price": {
          "withTax": "integer",
          "withoutTax": "integer",
          "tax": {
            "vat": {
              "amount": "integer",
              "rate": "integer"
            }
          },
          "overrideWithoutTax": "integer",
          "overrideWithTax": "integer",
          "undiscountedWithOutTax": "integer",
          "undiscountedWithTax": "integer"
        },
        "status": "string",
        "key": "string",
        "product": {
          "id": "integer",
          "name": "string"
        },
        "id": "integer",
        "warehouseId": "integer",
        "variant": {
          "id": "integer",
          "referenceKey": "string",
          "stock": {
            "supplierId": "integer"
          }
        },
        "currency": "string",
        "itemGroup": "object",
        "merchant": {
          "referenceKey": "string"
        },
        "createdAt": "datetime",
        "updatedAt": "datetime"
      }
    ],
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

newsletter-subscribed

Get notified when a customer subscribes to a newsletter.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "newsletter-subscribed",
  "version": "integer",
  "payload": {
    "channel": "string",
    "customer": {
      "id": "integer",
      "firstName": "string",
      "lastName": "string",
      "gender": "string",
      "birthDate": "string",
      "email": "string",
      "phone": "string",
      "type": "string",
      "groups": [
        "string"
      ],
      "createdAt": "datetime",
      "updatedAt": "datetime",
      "status": {
        "isActive": "boolean",
        "isGuestCustomer": "boolean"
      },
      "company": {
        "id": "integer",
        "name": "string"
      }
    },
    "text": "string",
    "shopCountry": {
      "id": "integer",
      "shopKey": "string",
      "countryCode": "string",
      "defaultLanguageCode": "string",
      "supportedLanguageCodes": [],
      "priceGroupKey": "object",
      "url": "string",
      "active": "boolean",
      "currencyCode": "string",
      "deleted": "boolean"
    }
  }
}

product-updated

Get notified when:

  • Product is created/updated
  • Product simple/advanced attribute is created/updated
  • Product category is created/updated
  • Product Variant is created/updated
  • Product Variant simple/advanced attribute is created/updated
  • Product Image is created/updated
  • Product Image simple attribute is created/updated

Any changes to master level entities won't trigger this event. The ID of the created/updated product is added to a debouncer set, the processor will take the ID out of the debouncer only after a configured timeout which is by default 30 sec, and then a product-updated webhook is triggered.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "product-updated",
  "version": "integer",
  "payload": {
    "id": "integer",
    "referenceKey": "string",
    "merchantReferenceKeys": [
      "string"
    ],
    "name": {
      "de_DE": "string"
    },
    "state": "string",
    "isComposite": "boolean",
    "master": {
      "referenceKey": "string",
      "categories": {
        "isLocked": "boolean",
        "paths": [
          [
            "string"
          ]
        ]
      },
      "attributes": [
        {
          "name": "string",
          "type": "string",
          "value": {
            "de_DE": "string"
          },
          "isLocked": "boolean"
        }
      ]
    },
    "attributes": [
      {
        "name": "string",
        "type": "string",
        "value": {
          "de_DE": "string"
        },
        "isLocked": "boolean"
      }
    ],
    "variants": [
      {
        "id": "integer",
        "ean": "string",
        "referenceKey": "string",
        "merchantReferenceKeys": [
          "string"
        ],
        "isComposite": "boolean",
        "attributes": [
          {
            "name": "string",
            "type": "string",
            "value": {
              "de_DE": "string"
            },
            "isLocked": "boolean"
          }
        ],
        "customData": "object",
        "relatedVariants": []
      }
    ],
    "customData": "object"
  }
}

product-master-updated

Get notified when a product master is created, when an attribute or category is added to the existing product master. Any changes to products or variants will not trigger this event. The ID of the updated/created product master is added to a debouncer set, the processor will take the ID out of the debouncer only after a configured timeout which is by default 30 sec, and then a product-master-updated webhook is triggered.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "product-master-updated",
  "version": "integer",
  "payload": {
    "referenceKey": "string",
    "categories": {
      "isLocked": "boolean",
      "paths": [
        [
          "string"
        ]
      ]
    },
    "attributes": [
      {
        "name": "string",
        "type": "string",
        "value": [
          {
            "de_DE": "string"
          }
        ],
        "isLocked": "boolean"
      }
    ]
  }
}

product-variant-prices-updated

Get notified when:

  • Active Product Variant Price is created/updated/deleted
  • Future Merchant Variant Price is created/updated/deleted

Any changes to campaign prices won't trigger this event. The ID of the created/updated product variant is added to a debouncer set, the processor will take the ID out of the debouncer only after a configured timeout which is by default 30 sec, and then a product-variant-prices-updated webhook is triggered.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "product-variant-prices-updated",
  "version": "integer",
  "payload": {
    "productVariant": {
      "id": "integer",
      "referenceKey": "string"
    },
    "product": {
      "id": "integer",
      "referenceKey": "string"
    },
    "prices": [
      {
        "key": "string",
        "price": "integer",
        "oldPrice": "object",
        "recommendedRetailPrice": "integer",
        "buyingPrice": "object",
        "tax": "integer",
        "countryCode": "string",
        "currencyCode": "string",
        "groupKey": "object",
        "promotionKey": "object",
        "validFrom": "string",
        "validTo": "object",
        "merchantReferenceKey": "string"
      }
    ],
    "merchantReferenceKey": "string"
  }
}

product-variant-availability-updated

Get notified when availability of a variant change due to:

  • Product state changes
  • Out of stock / back to stock
  • Blocking/unblocking of variants
  • Product updates (e.g. attributes, master categories) affecting the availability
  • Product deletion/restoration
  • Price updates that may result in activating/deactivating the variant

Assortment (base query) changes are only reflected via full availability calculation (once a day). The ID of the created/updated product variant is added to a debouncer set, the processor will take the ID out of the debouncer only after a configured timeout which is by default 30 sec, and then a product-variant-availability-updated webhook is triggered.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "string",
  "version": "integer",
  "payload": {
    "productVariant": {
      "id": "integer",
      "referenceKey": "string"
    },
    "product": {
      "id": "integer",
      "referenceKey": "string"
    },
    "availabilities": [
      {
        "shopCountry": {
          "id": "integer",
          "shopKey": "string",
          "countryCode": "string"
        },
        "available": "boolean"
      }
    ],
    "merchantReferenceKey": "string"
  }
}

product-variant-stock-updated

Get notified when the stock of a product variant changes.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "product-variant-stock-updated",
  "version": "integer",
  "payload": {
    "productVariant": {
      "id": "integer",
      "referenceKey": "string"
    },
    "product": {
      "id": "integer",
      "referenceKey": "string"
    },
    "warehouse": {
      "id": "integer",
      "referenceKey": "string"
    },
    "quantity": "integer",
    "sellableWithoutStock": "boolean",
    "createdAt": "datetime",
    "merchantReferenceKey": "string",
    "expectedAvailabilityAt": "object"
  }
}

shop-category-tree-updated

The webhook only informs about that the shop category tree has changed.

{
  "key": "string",
  "meta": {
    "tenantKey": "string",
    "xRequestId": "string"
  },
  "occurredAt": "datetime",
  "type": "shop-category-tree-update",
  "payload": {
    "shop": {
      "id": "integer",
      "key": "string"
    }
  }
}

The tree needs to be fetched via the GET /shops/{shopKey}/categories Admin API endpoint.

Get notified when:

  • Categories are added/removed
  • Categories are moved
  • The state (active/visible) of the shop country-specific category changes to shop category
  • Custom data on shop category or shop country category changes
  • Background jobs that applied category changes are finished (e.g. recalculation of paths)\

Attaching/detaching of products to the categories won't trigger this event. The ID of the affected shop is added to a debouncer set, the processor will take the ID out of the debouncer only after a configured timeout which is by default 60 sec, and then a shop-category-tree-updated webhook is triggered.

payment-capture

This webhook will be triggered for every late capture that occurs within an order.

It is important to note that the webhook is triggered per payment capture and, in case an order has more than one payment type, an individual webhook will be triggered per payment capture.

Within the transaction payload, the operationStatus will provide if the payment capture was successful or not and the transactionID will provide the transaction key that is also better detailed on the payment payload of the webhook.

{
  "key": "147d2e7a-6a07-4f11-9199-073f74584172",
  "meta": {
    "tenantKey": "global",
    "xRequestId": "a1d59bc1-978f-42c4-a324-3201de2ac511"
  },
  "occurredAt": "2024-09-02T11:54:18+00:00",
  "type": "payment-capture",
  "version": 1,
  "payload": {
    "id": 99699265,
    "basketKey": "globalDev_eu-66d044d3887780.80164990",
    "cost": {
      "tax": {
        "vat": {
          "amount": 0
        }
      },
      "withTax": 28896,
      "withoutTax": 28896,
      "withTaxWithMembershipDiscountWithoutServiceCosts": 28896,
      "withoutTaxWithMembershipDiscount": 28896,
      "costCapture": 28896
    },
    "currencyCode": "EUR",
    "status": "invoice_completed",
    "detailedStatus": {
      "billing": {
        "code": "billing_payment_pending",
        "name": "Zahlung reserviert"
      },
      "order": {
        "code": "order_invoiced",
        "name": "Invoiced"
      },
      "shipping": {
        "code": "shipping_delivered",
        "name": "Ware versendet"
      }
    },
    "address": {
      "billing": {
        "id": 3452,
        "street": "Piazza del Colosseo",
        "houseNumber": "1",
        "zipCode": "00184",
        "city": "Roma",
        "countryCode": "ITA",
        "isDefault": {
          "billing": false,
          "shipping": false
        },
        "recipient": {
          "firstName": "Test",
          "lastName": "Test",
          "gender": "f",
          "type": "personal"
        },
        "state": "Lazio"
      },
      "shipping": {
        "id": 3452,
        "street": "Piazza del Colosseo",
        "houseNumber": "1",
        "zipCode": "00184",
        "city": "Roma",
        "countryCode": "ITA",
        "isDefault": {
          "billing": false,
          "shipping": false
        },
        "recipient": {
          "firstName": "Test",
          "lastName": "Test",
          "gender": "f",
          "type": "personal"
        },
        "state": "Lazio"
      }
    },
    "contacts": [
      {
        "type": "carrier"
      }
    ],
    "items": [
      {
        "packageId": 34,
        "price": {
          "withTax": 7999,
          "withoutTax": 7999,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 7999,
          "undiscountedWithTax": 7999
        },
        "status": "delivered",
        "key": "eef76d754e75d784e8f960be345e8d23",
        "product": {
          "id": 17381,
          "name": "Blue Shirt"
        },
        "id": 15249,
        "warehouseId": 1,
        "variant": {
          "id": 33375,
          "referenceKey": "default-merchant-fallback-test-v6",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:52:16+02:00"
      },
      {
        "packageId": 34,
        "price": {
          "withTax": 6899,
          "withoutTax": 6899,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 6899,
          "undiscountedWithTax": 6899
        },
        "status": "delivered",
        "key": "14b7500e057096627b43790de867406b",
        "product": {
          "id": 17405,
          "name": "Complete Product EN"
        },
        "id": 15250,
        "warehouseId": 1,
        "variant": {
          "id": 33417,
          "referenceKey": "TC20 BAPIQAZSAP varints0.referenceKey BAPIQA test w Percival",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:52:16+02:00"
      },
      {
        "packageId": 34,
        "price": {
          "withTax": 6999,
          "withoutTax": 6999,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 6999,
          "undiscountedWithTax": 6999
        },
        "status": "delivered",
        "key": "fb506ffc6e2e1c236f9b26dcb5dcc862",
        "product": {
          "id": 17379,
          "name": "Blue Shirt"
        },
        "id": 15251,
        "warehouseId": 1,
        "variant": {
          "id": 33372,
          "referenceKey": "default-merchant-fallback-test-v4",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:52:16+02:00"
      },
      {
        "packageId": 34,
        "price": {
          "withTax": 6999,
          "withoutTax": 6999,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 6999,
          "undiscountedWithTax": 6999
        },
        "status": "delivered",
        "key": "090afe0d4abb5dfdccb84641fe115680",
        "product": {
          "id": 19284,
          "name": "EN Product for BCO 6823 1715779937"
        },
        "id": 15252,
        "warehouseId": 1,
        "variant": {
          "id": 36280,
          "referenceKey": "BCO-6823-variant-1715779937",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:52:16+02:00"
      }
    ],
    "payment": [
      {
        "key": "accounting",
        "amount": 28896,
        "data": {
          "success": true,
          "transaction_id": "b2b_66d5a601c349f"
        },
        "transactionKey": "b2b_66d5a601c349f",
        "isGiftCard": false
      }
    ],
    "customer": {
      "id": 11791,
      "firstName": "Test",
      "lastName": "Test",
      "gender": "f",
      "birthDate": "1998-01-01",
      "email": "[email protected]",
      "type": "personal",
      "createdAt": "2024-08-29T12:03:25+02:00",
      "updatedAt": "2024-08-29T12:04:08+02:00",
      "status": {
        "isActive": true,
        "isGuestCustomer": true
      }
    },
    "invoicedAt": "2024-09-02T13:52:45+02:00",
    "packages": [
      {
        "id": 34,
        "carrierKey": "HERMES_KLV",
        "deliveryStatus": "shipment_completed",
        "deliveryDate": {
          "maximum": "2024-09-02",
          "minimum": "2024-09-02"
        },
        "shipmentKey": "99699265-shipment",
        "tracking": {
          "id": "99699265-shipment",
          "url": "https:\/\/tracking.hermesworld.com\/?TrackID=99699265-shipment"
        }
      }
    ],
    "shipping": {
      "policy": "earliest_shipping"
    },
    "updatedAt": "2024-09-02T13:52:16+02:00",
    "createdAt": "2024-08-29T12:01:46+02:00",
    "confirmedAt": "2024-09-02T13:48:18+02:00",
    "shopCountry": {
      "id": 1417,
      "shopKey": "coaa",
      "countryCode": "AA",
      "defaultLanguageCode": "en_GB",
      "supportedLanguageCodes": [],
      "priceGroupKey": "Default",
      "url": "http:\/\/eu-checkout.scayle.com",
      "active": true,
      "currencyCode": "EUR",
      "deleted": false
    },
    "transaction": {
      "transactionId": "b2b_66d5a601c349f",
      "operationStatus": "successful"
    }
  }
}

payment-refund

This webhook is triggered every time a refund is triggered.

An individual webhook will be sent for every refund trigger that is done and the operationStatus will provide if the refund payment was successful or not. the transactionID within transaction will provide the transaction key of the payment that is also better detailed on the payment payload of the webhook.

{
  "key": "df998ffa-62dd-4e00-b58a-431dec1c3529",
  "meta": {
    "tenantKey": "global",
    "xRequestId": "bb6b653a-82ca-4a76-bac3-12744f80aada"
  },
  "occurredAt": "2024-09-02T12:46:36+00:00",
  "type": "payment-refund",
  "version": 1,
  "payload": {
    "id": 99699265,
    "basketKey": "globalDev_eu-66d044d3887780.80164990",
    "cost": {
      "tax": {
        "vat": {
          "amount": 0
        }
      },
      "withTax": 28896,
      "withoutTax": 28896,
      "withTaxWithMembershipDiscountWithoutServiceCosts": 28896,
      "withoutTaxWithMembershipDiscount": 28896,
      "costCapture": 28896
    },
    "currencyCode": "EUR",
    "status": "invoice_completed",
    "detailedStatus": {
      "billing": {
        "code": "billing_completed",
        "name": "Abgeschlossen"
      },
      "order": {
        "code": "order_invoiced",
        "name": "Invoiced"
      },
      "shipping": {
        "code": "shipping_returned",
        "name": "Retoure"
      }
    },
    "address": {
      "billing": {
        "id": 3452,
        "street": "Piazza del Colosseo",
        "houseNumber": "1",
        "zipCode": "00184",
        "city": "Roma",
        "countryCode": "ITA",
        "isDefault": {
          "billing": false,
          "shipping": false
        },
        "recipient": {
          "firstName": "Test",
          "lastName": "Test",
          "gender": "f",
          "type": "personal"
        },
        "state": "Lazio"
      },
      "shipping": {
        "id": 3452,
        "street": "Piazza del Colosseo",
        "houseNumber": "1",
        "zipCode": "00184",
        "city": "Roma",
        "countryCode": "ITA",
        "isDefault": {
          "billing": false,
          "shipping": false
        },
        "recipient": {
          "firstName": "Test",
          "lastName": "Test",
          "gender": "f",
          "type": "personal"
        },
        "state": "Lazio"
      }
    },
    "contacts": [
      {
        "type": "carrier"
      }
    ],
    "items": [
      {
        "packageId": 34,
        "price": {
          "withTax": 7999,
          "withoutTax": 7999,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 7999,
          "undiscountedWithTax": 7999
        },
        "status": "returned",
        "key": "eef76d754e75d784e8f960be345e8d23",
        "product": {
          "id": 17381,
          "name": "Blue Shirt"
        },
        "id": 15249,
        "warehouseId": 1,
        "variant": {
          "id": 33375,
          "referenceKey": "default-merchant-fallback-test-v6",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:57:34+02:00"
      },
      {
        "packageId": 34,
        "price": {
          "withTax": 6899,
          "withoutTax": 6899,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 6899,
          "undiscountedWithTax": 6899
        },
        "status": "returned",
        "key": "14b7500e057096627b43790de867406b",
        "product": {
          "id": 17405,
          "name": "Complete Product EN"
        },
        "id": 15250,
        "warehouseId": 1,
        "variant": {
          "id": 33417,
          "referenceKey": "TC20 BAPIQAZSAP varints0.referenceKey BAPIQA test w Percival",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:57:34+02:00"
      },
      {
        "packageId": 34,
        "price": {
          "withTax": 6999,
          "withoutTax": 6999,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 6999,
          "undiscountedWithTax": 6999
        },
        "status": "returned",
        "key": "fb506ffc6e2e1c236f9b26dcb5dcc862",
        "product": {
          "id": 17379,
          "name": "Blue Shirt"
        },
        "id": 15251,
        "warehouseId": 1,
        "variant": {
          "id": 33372,
          "referenceKey": "default-merchant-fallback-test-v4",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:57:34+02:00"
      },
      {
        "packageId": 34,
        "price": {
          "withTax": 6999,
          "withoutTax": 6999,
          "tax": {
            "vat": {
              "amount": 0,
              "rate": 0
            }
          },
          "overrideWithoutTax": 0,
          "overrideWithTax": 0,
          "undiscountedWithOutTax": 6999,
          "undiscountedWithTax": 6999
        },
        "status": "returned",
        "key": "090afe0d4abb5dfdccb84641fe115680",
        "product": {
          "id": 19284,
          "name": "EN Product for BCO 6823 1715779937"
        },
        "id": 15252,
        "warehouseId": 1,
        "variant": {
          "id": 36280,
          "referenceKey": "BCO-6823-variant-1715779937",
          "stock": {
            "supplierId": 1
          }
        },
        "currency": "EUR",
        "itemGroup": null,
        "merchant": {
          "referenceKey": "default"
        },
        "createdAt": "2024-08-29T12:01:46+02:00",
        "updatedAt": "2024-09-02T13:57:34+02:00"
      }
    ],
    "payment": [
      {
        "key": "accounting",
        "amount": 28896,
        "data": {
          "success": true,
          "transaction_id": "b2b_66d5a601c349f"
        },
        "transactionKey": "b2b_66d5a601c349f",
        "isGiftCard": false
      }
    ],
    "customer": {
      "id": 11791,
      "firstName": "Test",
      "lastName": "Test",
      "gender": "f",
      "birthDate": "1998-01-01",
      "email": "[email protected]",
      "type": "personal",
      "createdAt": "2024-08-29T12:03:25+02:00",
      "updatedAt": "2024-08-29T12:04:08+02:00",
      "status": {
        "isActive": true,
        "isGuestCustomer": true
      }
    },
    "invoicedAt": "2024-09-02T13:52:45+02:00",
    "packages": [
      {
        "id": 34,
        "carrierKey": "HERMES_KLV",
        "deliveryStatus": "shipment_completed",
        "deliveryDate": {
          "maximum": "2024-09-02",
          "minimum": "2024-09-02"
        },
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