Loyalty Programs

Overview

Enable and add loyalty programs for a shop so that users can choose a payback or any other points program during checkout.

Manage Loyalty Program

Enable Loyalty Program

1. Go to Shops > Shop > Storefront > Checkout Settings > Checkout Frontend Configuration > Features > Loyalty Program.
2. In the GENERAL SETTINGS, select Enabled toggle.
3. Click SAVE.

Add New Loyalty Program

1. Go to Shops > Shop > Storefront > Checkout Settings > Checkout Frontend Configuration > Loyalty Programs.
2. Click + Loyalty Programs.
3. Enter the Name of loyalty program to identify for configuration.
4. Enter a Key identifier of the loyalty program. This will be sent along with the request payloads of the loyalty API requests, such as validation of the card number or registration.
5. Select Enabled if the program is to be active on the front end.
6. Select Auto-apply loyalty program, if it is automatically selected
   (otherwise the customer has to select it).
7. Enter the Calculation factor for the points assignment.
   For example, 0.1 means the customer gets 10 points for a €100 purchase.
8. Enter the Rounding applied to the earnable points.
   Only whole numbers are supported for point calculation.
9. Select Registration to connect an endpoint and token.
10. Select Validation method, Conversion rate, Balance, Capture, and Refund for the submitted loyalty number using your own API endpoints or an external webservice (e.g., luhn).
11. Click Save.

References

SCAYLE Academy

Find out more about managing Loyalty Programs.

Course

Connecting your loyalty program

Loyalty system architecture

• Loyalty
• Business

Sylvius Ziegler

Business Analyst

Loyalty

Connecting your loyalty program

• Intermediate
• 2 lessons
• 11m

Play tutorial