Course
Multi Merchant Management
Merchant overview & managing merchants
- OMS
- Business
Alvaro Millan
Business Analyst
Merchant Management in SCAYLE Panel
Use this page for merchant setup in SCAYLE Panel.
For merchant concepts and setup logic, see Merchants.
The Merchants section is an important part of integration and product import. In SCAYLE, a merchant can represent different assortment sources that supply products to the system:
- Retail merchant or brand
- Drop-shipping partner and logistics center
- Warehouses (of shop owner)
- Physical shops (of shop owner)
You can open the merchant overview in Settings ➜ Merchant Management ➜ Merchants. The list shows all merchants connected to the system.
Above the merchant list are the tabs Favorites and All Merchants. Merchants previously marked with the star icon will be displayed under Favorites.
Merchants list
Merchant details
Click on a merchant to open the respective details page. The merchant details page contains the following information:
- General merchant details like merchant ID, merchant key, merchant's operational status, and number of supplied products.
- Configuration like integration type, cancellation, reservation, and price approval criteria.
- Countries and Warehouses associated with the merchants.
Once you are on a merchant page, you can change merchants in the top left menu.
Merchant vs. warehouse
A merchant is an umbrella term for various assortment sources that deliver products to the client. By contrast, a warehouse is a logical entity that holds stock for specific variants.
| What is a merchant? | What is a warehouse? |
|---|---|
| Retail merchant or brand | Logical entity that holds stock for specific variants. |
| Drop-shipping partners and logistics centers | Assigned to a specific merchant |
| Warehouses (of the client) | Assigned to 1:n shop countries |
| Physical shops (of the client) | Are the basis for a defined priority which defines which stock is being sold first per variant |
For warehouse-specific setup, see Merchant Warehouses.
Add countries to a merchant
- Go to Settings ➜ Merchant Management ➜ Merchants.
- Click the Edit button.
- From the Countries dropdown, select the required country.
You can only select countries for which a shop is configured in your application.
Add carriers to a merchant
- Go to Settings ➜ Merchant Management ➜ Merchants.
- Click the Edit button.
- From the Carrier dropdown, select the required carrier.
Blocklisted terms
In SCAYLE's Trademark Law: Block- and Allowlist Add-on blocklisted and allowlisted terms can be defined for e.g. the product name or product description.
If a merchant is created, the configuration Consider blocklisted terms for this merchant is active by default. This means that if a product is created from a merchant that includes a blocklisted term, this product will go to status “problem” automatically.
Enable automatic Product Creation
When this setting is enabled for a merchant, a shop product is automatically created when the merchant imports a new product into the system. This reduces manual effort and ensures quicker onboarding of new products.
Required permissions to enable this setting:
MERCHANT__EDITMERCHANT__CREATEMERCHANT__SHOW
Enable automatic Product Updates
This setting allows automatic updates of specific product fields when changes are sent by the merchant. The user can configure which fields to update automatically:
- Category
- Price
- Image
- Name
- Attribute Groups
- Style Key
Once enabled, the selected fields will be updated automatically each time the merchant sends a corresponding update.
Required permissions to configure automatic updates:
MERCHANT__AUTO_UPDATE__CREATEMERCHANT__AUTO_UPDATE__LIST
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