docs
  1. Webhooks
  2. Order Events
  3. Order-cancelled

order-cancelled

An order-cancelled event is triggered when all the items of the order are cancelled during the following scenarios:

  • Customer cancellation (via customer service), Ratepay (payment cancellation), Account Area(user cancelled)
  • Delegation failure (no items delegated)
  • Shipment failure (no items deliverable by carrier)

Example:

{% include "../../../.gitbook/includes/webhook-schema-order-schema.md" %}