Tiered Discount

Promotion tiers allow you to set different discount values based on the customer’s minimum order value (MOV). As the order total increases, so does the value of the discount. Only the changed values need to be defined per tier, as these are merged with the main promotion settings.

Promotion tiers currently work with the Automatic Discount effect, making them ideal for encouraging higher spend with scalable incentives.

Example: When the Minimum Order Value (MOV) reaches 100 €, the customer gets a 10% discount. When the MOV reaches 150 €, the customer gets a 15% discount.

Setting Tiered Discounts up via SCAYLE Panel

1. Select the Shop where you want to create your promotion and go to Promotions ➜ Tiered Discount
2. Click the + New Tiered Discount button.
3. In the Name field, type a name for the promotion (visible internally only).
4. Enter a whole number in the Priority field. SCAYLE does not evaluate this value itself; it passes it on to your shop, which decides how to use it, for example lower numbers first, higher numbers first, or not at all. If you're unsure how your shop uses it, check with your development team.
5. In the Display Name field, type the name of the promotion that will be shown to the customer during the Checkout Process. It can also be used on email templates and Invoices.
6. Start date: enter the date and time when the promotion starts running.
7. End date: enter the date and time when the promotion becomes inactive.
8. Countries: Select which shop countries are eligible for the promotion.
9. In Customer segments, select customers you want to allow or block from this promotion. See how to create a Customer segment here
10. Select whether the promotion should be combinable with other promotions.
    • If selected, enter Combinable promotion IDs in the Allowlist or Blocklist. For details see Multiple Promotions on Item Level
11. Select the Tiered Discount conditions.
    1. Define the Discount Type: percentage or absolute
    2. Define the Tiers
12. Set where the Customer Gets the promotion:
    1. Specific Product: The promotion will be applied to specific Product IDs
    2. Specific Categories: The promotion will be applied to specific categories
    3. Specific Attributes: The promotion will be applied to specific attributes
    4. Any product: The promotion will be applied to any product
13. Click Create Promotion.

Editing or Deactivating a Tiered Discount

1. Select the Shop where you want to edit your promotion and go to Promotions ➜ Tiered Discount.
2. Select an already created Promotion.
3. Click the Edit button.
4. Update the rules as needed, or deactivate the promotion by setting Status → Inactive.
5. Click save.