Automatic Discounts

Automatic discounts are absolute or relative reductions on basket item level. They can be applied automatically in the basket or based on promotion codes entered in the frontend or checkout. The discount can be relative, such as 10%, or absolute such as 10€. You can further narrow down the discount conditions to a specific audience or items.

Example: Get 10% discount on T-shirts of a specific brand

Setting Basic Automatic Discounts up via SCAYLE Panel

In the SCAYLE Panel navigate to Shops to create an Automatic Discount. On the left hand side menu select Promotion ➜ Automatic Discount. This also can be done on shop-level.

Here you will be able to see a list of existing Automatic Discounts, manage them and create new Automatic Discounts.

Create a new Automatic Discount

1. Select the Shop where you want to create your promotion and go to Promotions ➜ Automatic Discount
2. Click the + AUTOMATIC DISCOUNT button.
3. In the Name field, type a name for the promotion.
4. Priority: enter the priority of the promotion compared to other (1 is the highest)s.
5. In the Display Name field, type the name of the promotion that will be shown to the customer during the Checkout Process as this information can also be used on E-mail templates and Invoices.
6. Usage limit of a promotion. A global switch that lets you cap how many times the promotion can be applied across all customers and baskets combined. When disabled, the promotion runs indefinitely until its validity period ends. When enabled, you choose the scope of the cap:
   a. Total — limits the promotion across all customers globally. Once the counter is hit, no one can benefit from the promotion anymore, regardless of eligibility. Useful for "first 500 customers only" mechanics.
   b. Customer — limits how many times a single customer ID can use the promotion across their order history. Useful for "one-time-per-account" mechanics.
7. Start date: enter the date and time when the promotion starts running.
8. End date: enter the date and time when the promotion becomes inactive.
9. Countries: Select which shop countries that will be eligible for a promotion
10. Audiences: select audience(s) that will participate on the promotion
11. Allow promotions to be combined with other promotions on the basket or basket items. For details see Multiple Promotions on Item Level
12. Select the Customer Buy condition.
    1. Define from which group the customer should Select Items From:
       1. Specific Product: The promotion will be applied in case specific Product IDs or Product Variants are bought
       2. Specific Categories: The promotion will be applied in case items from a specific category are bought
       3. Specific Attributes: The promotion will be applied in case items from a specific attribute are bought
       4. Any product: The promotion will be applied in case any item is bought (an MOV must be set)

       

    2. Define what is the Minimum Unique Items of a Basket which needs to be bought by the customer
    3. Set minimum order amount
13. Set where the Customer Gets the promotion:
    1. Select the type of discount that will be applied: percentage and amount
    2. Set the discount value
    3. Decide if the discount should be distributed pro rata.
    4. Specific Product: The promotion will be applied to specific Product IDs
    5. Specific Categories: The promotion will be applied to specific categories
    6. Specific Attributes: The promotion will be applied to specific attributes
    7. Any product: The promotion will be applied to any product
14. Select how the promotion should be displayed on the PDP and PLP page
15. Click Create Promotion.

Examples

Scenario 1: Get 10% discount on t-shirts of a specific brand

All the users in your German shop get, for example, a 10% discount when buying t-shirts from EDITED.

Set up:

Scenario 2: Get 10€ if you purchase a given product category with a minimum order value

VIP users get, for example, a 10€ discount on any of your shoes, if they order a minimum of 200€. This promotion is not combinable with other promotions.

Set up:

Edit an Automatic Discount

• Select the Shop where you want to edit your promotion and go to Promotions ➜ Automatic Discount.
• Select the promotion.
• Click the Edit button.
• Note from here you can update your rules on the same template you used to create it OR
• Deactivate the discount, for this click on the 3 vertical dots besides Edit and select Deactivate
• Hit save

Delete an Automatic Discount

• Select the Shop where you want to edit your promotion and go to Promotions ➜ Automatic Discount
• Select the promotion.
• Click on the 3 vertical dots besides Edit ➜ Delete
• Confirm on pop up

Setting Basic Automatic Discounts up via Admin API

To create an automatic discount using Admin API, see here.

Setting Advanced Automatic Discounts up via SCAYLE Panel